The discount is called the AT&T Store Union Discount and all CWA members are eligible.
It’s called that because you have to have it done in an AT&T “union” store. You can’t do it over the phone. Also, not all AT&T phone stores are actually owned by AT&T (here's a PDF of all AT&T owned union stores) in the metropolitan area so you can find the one nearest you). Lists are already up on Guild bulletin boards.
They MAY want to see a drivers license, a union card, or a paycheck stub showing union dues paid. Mine didn’t, but that doesn’t prove anything. I’m told some do want to see a union card. Union cards were reissued last year and our stewards passed them out. You should have gotten yours then –- they’re good for three years. However, if you didn’t get one or if you need a replacement, we can order one for you, no problem. Just call the office and let us know. Or contact your steward. And, of course, you’ll need to know your local’s number (hint: it’s at the top of this site).
The FAN number is 18463 and all of our members get a 19% discount on their plan.
Update: We have a report that the store in the South County Mall can no longer process the requests.